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VDSL not working

lzjoker
Dabbler
Posts: 22
Thanks: 1
Registered: 20-09-2012

VDSL not working

The service is still down after about 8hrs, unable to login keep getting 'LCP' failures.

Is there any progress on the outage you are currently having, but aren't acknowledging on here

2 REPLIES
Community Gaffer
Community Gaffer
Posts: 13,294
Thanks: 1,070
Fixes: 86
Registered: 04-04-2007

Re: VDSL not working


lzjoker wrote:
... but aren't acknowledging on here

I'm aware of an authentication issue affecting a few thousand circuits that were migrated to the new network today. We have engineers working through these to restore service.

Assuming you're unlucky enough to be one of those affected - sorry! We hope to have you back on line shortly.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

gofaster
Rising Star
Posts: 365
Thanks: 12
Registered: 01-08-2007

Re: VDSL not working

Yay! - Chalk up another success for the new network!

 

I'm glad I have a static IP and will be among the last to migrate.