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Use own router

denwyn
Grafter
Posts: 63
Thanks: 9
Registered: ‎21-11-2012

Use own router

At the moment I have a Plusnet Fibre with a  Openreach Modem and Plusnet Technicolour Router, all works fine except with WiFi signal is not brilliant. Daughter recently had Plisnet fibre installed with a all in one modem/router, looks a bit like BT model, think it's called Plusnet One, her WiFi signal I much better than ours. Looking on eBay I can get a new one the same for approx £35 / £45. how easy is it to set one up should I decide to get one, do I need to ask or inform Plusnet. Just want better WiFi, House is standard build,average size, pretty similar to daughters,so don't think house build or router position is causing problem. Any advice appreciated. 

4 REPLIES
Andrue
Pro
Posts: 775
Thanks: 90
Fixes: 1
Registered: ‎12-01-2015

Re: Use own router

Using your own router is easy. You just need your login name and password. Most of the time it won't even affect the level of support you get. Some of us declined PN's offer to send their modem when we signed up so have never had one.

 

Alternatively you could turn off the wifi on the router an use a WAP eg:

https://www.amazon.co.uk/s/ref=nb_sb_noss_2?url=search-alias%3Daps&field-keywords=wireless+access+po...

denwyn
Grafter
Posts: 63
Thanks: 9
Registered: ‎21-11-2012

Re: Use own router

Without sounding stupid,where do I find my user name and password ?

 

Thanks

Superuser
Superuser
Posts: 1,884
Thanks: 470
Fixes: 7
Registered: ‎05-11-2008

Re: Use own router

Hi your username is the same  one you use to access the member center , followed by @plusdsl.net

For example: 123@plusdsl.net 
Password same as the one you use to login to member center.

Regards
Mike

 

Mike
Community Gaffer
Community Gaffer
Posts: 17,674
Thanks: 661
Fixes: 165
Registered: ‎05-04-2007

Re: Use own router

This might also help: https://www.plus.net/help/broadband/broadband-connection-settings/

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff