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Usage reporting strangeness

FIXED
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Pro
Posts: 1,216
Thanks: 190
Fixes: 1
Registered: ‎11-01-2008

Usage reporting strangeness

Part way through my billing month, my data usage is reporting zero usage. Is this an indication that my connection has dropped and re-connected to a different gateway?

My other car isn't a Ferrari
3 REPLIES 3
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Legend
Posts: 17,723
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: Usage reporting strangeness

Fix

It just seems like you had a one day blip and the usage is tracking again now.

If this post resolved your issue please click the 'This fixed my problem' button

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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Pro
Posts: 1,216
Thanks: 190
Fixes: 1
Registered: ‎11-01-2008

Re: Usage reporting strangeness

Thanks Chris.

Does this mean that the Usage Monitor is 'fixed' even for those on Unlimited products?

My other car isn't a Ferrari
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Posts: 17,723
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: Usage reporting strangeness


It may still experience issues, but the majority of users shouldn't experience problems.

If this post resolved your issue please click the 'This fixed my problem' button

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.