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Usage reporting strangeness

FIXED
maranello
Pro
Posts: 1,267
Thanks: 200
Fixes: 2
Registered: ‎11-01-2008

Usage reporting strangeness

Part way through my billing month, my data usage is reporting zero usage. Is this an indication that my connection has dropped and re-connected to a different gateway?

My other car isn't a Ferrari
3 REPLIES 3
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Usage reporting strangeness

Fix

It just seems like you had a one day blip and the usage is tracking again now.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
maranello
Pro
Posts: 1,267
Thanks: 200
Fixes: 2
Registered: ‎11-01-2008

Re: Usage reporting strangeness

Thanks Chris.

Does this mean that the Usage Monitor is 'fixed' even for those on Unlimited products?

My other car isn't a Ferrari
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Usage reporting strangeness


It may still experience issues, but the majority of users shouldn't experience problems.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.