Usage report
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Usage report
Usage report
3 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello, could I get a usage report for my line please? I'd like to know how much I've been using monthly over the past 12 months if that's possible please?
There used to be a page on the site where this info was available but seeing that's gone.... can you help?
Re: Usage report
3 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@starfry I doubt you will get such a report these days - the old report you refer to was discontinued when the great majority of users had moved to unlimited use plans, and I don't think PN still maintain such records.
Not only that, but you are unlikely to see any of the Help Team around here that even know what you are on about.
Re: Usage report
3 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Usage report
3 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Usage report
3 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Is that because you choose not to or because the information is not available?
I thought you had a backend system that would have that kind of info.
Re: Usage report
3 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Usage report
3 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@starfry wrote:
I'd like to know how much I've been using monthly over the past 12 months if that's possible please?
It appears from previous replies that it's not.
If you'd rather not say - fair enough - but I was just wondering what use the information would have been?
ADSL2+ Billion 8800NL
Re: Usage report
3 weeks ago - last edited 3 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Funny that the staff here so it can't be done and some members say that's it's discontinued. If that is the case, can someone then please explain to me and the OP how my internet usage log for December was dumped on a fault ticket I have open? @Staff you have access to it why don't you just be honest to your customers? This is another reason why I will be moving from Plusnet when my contract ends, the continous fobbing off.
edit: added proof.
Re: Usage report
3 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@cOmp but that usage is from Dec 2019! The facility was probably still available then
Re: Usage report
3 weeks ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page