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Usage Monitor

daz1107
Grafter
Posts: 65
Registered: ‎05-08-2014

Usage Monitor

Anyone else have a broadband usage monitor which shows zero for the last couple of days?
I was streaming programs all day yesterday but no usage.
It doesn't really matter as I'm on unlimited, but this is the third time it's happened recently.
3 REPLIES 3
spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: Usage Monitor

If you disconnect from Plusnet using the router GUI, wait 30 seconds then reconnect it's possible that your usage will start to show again..
David
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Usage Monitor

Spraxyt is right, just try dropping the connection briefly and usage should start coming through in an hour or so.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
daz1107
Grafter
Posts: 65
Registered: ‎05-08-2014

Re: Usage Monitor

Thanks for the reply - i'll give it a go!