Upstream banded profile
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Upstream banded profile
30-03-2015 12:33 PM
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I've been stuck on a 0.8Mbps upstream sync for over a week now.
Re: Upstream banded profile
30-03-2015 12:47 PM
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Re: Upstream banded profile
30-03-2015 1:24 PM
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Are you sure I'm not DLM'd, this line has a poor history, I thought I was already on a banded profile although higher the the 0.128 - 0.8 U/S I now appear to be on.
If I raise a fault and get a BT visit they will charge because the fault was with my equipment. How do I get the DLM reset when BT won't do this without a visit? -- catch 22
Re: Upstream banded profile
30-03-2015 7:26 PM
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Re: Upstream banded profile
31-03-2015 11:39 AM
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This line has a longstanding fault which BT have failed miserably to fix.
The best upstream speed I can get is 1.5 to 2Mbps, it has dropped down to 0.8 Mbps in the past and been stuck there for many months.
From past experience, on this line, once DLM kicks in it doesn't back off without BT resetting the profile.
This is whats annoying, BT won't reset without a visit and I've had enough of those to know how useless they are.
IMO it's about time BT allow the ISP to request a reset without BT paying a visit.
Re: Upstream banded profile
31-03-2015 12:22 PM
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Quote IMO it's about time BT allow the ISP to request a reset without BT paying a visit.
I totally agree with you. There was a rumour late last year that they may be looking at this. Does anyone from PN have more up to date info on this?
Re: Upstream banded profile
31-03-2015 12:59 PM
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A simple remote reset would be much cheaper for them than starting the cycle of BT visits all over again.
Re: Upstream banded profile
31-03-2015 1:09 PM
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As for resetting the line remotely, it would be something very useful to us/me. I'm chasing it (again) with products.
Re: Upstream banded profile
31-03-2015 1:59 PM
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Is this related to G.INP ? This is what I intend to find out.
EDIT: BT confirm no issues on the line, but I'm still chasing.
Re: Upstream banded profile
31-03-2015 2:42 PM
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What do BT mean there's no issues on the line. There's been a issue with this line on VDSL since day one mainly due to their aluminium wires. If they've conveniently forgotten that, a upstream sync of 0.8Mbps against a predicted speed of 3.8Mbps is it's self a fault.
Thanks Tony, please keep chasing.
Re: Upstream banded profile
31-03-2015 4:49 PM
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Re: Upstream banded profile
31-03-2015 5:14 PM
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Before fast path gea test result:
Profile Name 40M-80M Downstream, Error Protection Off - 10M-20M Upstream, Error Protection Off
Time Stamp 2015-03-10T14:15:00
Parameters MIN MAX AVG
Down Stream Line Rate 79.9 Mbps 79.9 Mbps 79.9 Mbps
Up Stream Line Rate 19.9 Mbps 19.9 Mbps 19.9 Mbps
Up Time 900.0 Sec 907.0 Sec 900.0 Sec
Retrains 0.0 0.0 0.0
Now on G.INP enabled gea test result:
Profile Name N/A
Time Stamp N/A
Parameters MIN MAX AVG
Down Stream Line Rate -1 Mbps -1 Mbps -1 Mbps
Up Stream Line Rate -1 Mbps -1 Mbps -1 Mbps
Up Time -1 Sec -1 Sec -1 Sec
Retrains -1 -1 -1
Re: Upstream banded profile
31-03-2015 5:16 PM
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Quote from: npr IMO it's about time BT allow the ISP to request a reset without BT paying a visit.
It's been discussed last year! Nothing was done about it.
Re: Upstream banded profile
31-03-2015 5:17 PM
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Re: Upstream banded profile
31-03-2015 5:18 PM
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- Re: Upstream banded profile