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Uploading twice the download speed!

FIXED
johnlbuk
Dabbler
Posts: 13
Thanks: 1
Registered: 05-08-2011

Uploading twice the download speed!

OK, I was only moved from Broadband to Fibre Extra earlier today but am somewhat bemused by the check results using direct cable from my One hub to my PC made over the last 3 hours.  I am aware that it will take up to 10 days to settle but here is the last set of results . . . .

Ping 36 ms,

Download 7.96 Mb/s

Upload 18.64 Mb/s

Yes decimal points are correctly placed!

That is a 10%  increase on Download and over 2000% increase in the upload  with the upload now over twice the download rate.

Is this normal?? 

5 REPLIES
Superuser
Superuser
Posts: 6,776
Thanks: 856
Fixes: 55
Registered: 30-07-2007

Re: Uploading twice the download speed!

Fix

I am aware that it will take up to 10 days to settle but here is the last set of results . . . .

Fibre doesn't have a 10 day settling period.

Your problem is that your PlusNet profile hasn't caught up with the change from ADSL to Fibre and so is still limiting your download throughput to the old ADSL speeds. Hopefully one of the PN help team will spot this thread and reset it.

johnlbuk
Dabbler
Posts: 13
Thanks: 1
Registered: 05-08-2011

Re: Uploading twice the download speed!

Thanks very much. I could have been hanging around for days!!

Community Gaffer
Community Gaffer
Posts: 13,423
Thanks: 1,184
Fixes: 92
Registered: 04-04-2007

Re: Uploading twice the download speed!

Give it a go now.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

johnlbuk
Dabbler
Posts: 13
Thanks: 1
Registered: 05-08-2011

Re: Uploading twice the download speed!

Going brilliantly now!!!

Thanks everyone. 

Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: Uploading twice the download speed!

Great, thanks for letting us know

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff