Upload speeds
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Re: Upload speeds
04-05-2018 7:50 PM
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that is not why they slap a 1 pound increase on us and say they are improving the performance and investing it into quality its to rip us off as always
easy way to make a lot of money for something we already have and again i have lost another 10 meg in my speeds
what are they improving then that they tell me they are in my email ?
Re: Upload speeds
04-05-2018 8:00 PM
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getting so peed off with this service now when bt engineer came out to me they apparently did the lift and shift and put me on a new pair i dont believe this was ever done as i was at work when he left he phoned me up i was in sync at 79 meg now im down to 69 meg the same issues are starting to happen again speed drops as always and they get lower and lower eventually
and now u tell me my bill is going up and u have won awards lol
6. Data rate: | 20000 / 69542 |
7. Maximum data rate: | 25034 / 69628 |
8. Noise margin: | 9.3 / 6.0 |
9. Line attenuation: | 16.8 / 13.7 |
10. Signal attenuation: | 16.7 / 13.8 |
why have i lost 10 meg all of a sudden ?
Re: Upload speeds
05-05-2018 9:47 AM
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tried tech help today and got this lol
Sorry a Plusnet chat agent isn’t available at the minute, please refresh the page to try again. Chat is available 7 days a week from 7.30am – 10pm. Outside of these times, call us on 0800 432 0200, or if you want to talk about moving or faults, call us on 0800 023 2221 Thank you
so wheres the awards and extra money going to lol
Re: Upload speeds
07-05-2018 5:13 PM
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Hi @iangilf
I replied to the you other post regarding your concerns earlier on today.
I can see you have since replied back to us - this will be picked up asap and we'll look into your request.
Thanks
Alisdair
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