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Upload speed higher than Download speed

Macas
Newbie
Posts: 2
Registered: 18-12-2014

Upload speed higher than Download speed

Hi Guys
Running tests today. Upload speed is higher than Download speed. 10Mbps upload and 9Mbps download. It seemed to start off well but looks like its gradually dropping. Fibre installed 15th Jan. Changed to fibre as for 2 years had nothing but bother with ADSL. I hope I am not going to have the same problems with fibre. Reset the router was getting 2 + 3 then 7 + 8. Any ideas to what else can I do.
Cheers
3 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,648
Thanks: 641
Fixes: 162
Registered: 05-04-2007

Re: Upload speed higher than Download speed

Your line's currently synced at
Downstream Speed 65.6 Mbps
Upstream Speed 13.4 Mbps
So you should certainly be seeing higher speeds than you are.
However, your line is disconnecting more than I'd like to see:

Can you go through the faults checker for us as something isn't right https://faults.plus.net
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Macas
Newbie
Posts: 2
Registered: 18-12-2014

Re: Upload speed higher than Download speed

I have not been anywhere near this since I posted. Nothing has been turned off and it is exactly the way it was when engineer fitted it part from putting the BT router on 5Kbps download speed 7pm tonight. 10Kbps upload.  Paying for a service I'm not getting. Advice appreciated on what to do next. Cheers
Community Veteran
Posts: 2,568
Thanks: 175
Fixes: 2
Registered: 27-05-2011

Re: Upload speed higher than Download speed

I suggest you click on the hyperlink and report the fault as suggested by Chris  Smiley
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