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Upload restrictions are different with PlusNet line...

mwardle21
Newbie
Posts: 4
Registered: 20-10-2015

Upload restrictions are different with PlusNet line...

I am looking to upgrade to fibre.
If I choose a PlusNet line it is 14.99pcm with estimated upload of 1.9mb/s
If I use my own line it is £17.49pcm but my upload estimate is 20mb/s.
Ignoring the price is the upload speed really different?
4 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 649
Thanks: 139
Fixes: 29
Registered: 17-10-2015

Re: Upload restrictions are different with PlusNet line...

Where abouts are you seeing this? Can you provide a screenshot please.
There are 2 Fibre Packages
Unlimited Fibre: 40 down, 2 up
Unlimited Fibre Extra: 80 down 20 up
the 17.49 cost is due to a £2.50 surcharge that is added for being broadband only, £14.99 is the standard price for Unlimited Fibre. tranferring your line to us will not negatively impact any speeds you can get
I'd advise calling though so a line check can be run to determine what speeds you can get

 Paul Tarr
 Plusnet Network Operations
Community Veteran
Posts: 38,402
Thanks: 996
Fixes: 58
Registered: 15-06-2007

Re: Upload restrictions are different with PlusNet line...

Yes
There are two fibre products
Fibre which is 40/2
Fibre Extra which is 80/20
Where the estimate is less than 40Mb/s you would only be offered 40/2
pwatson
Rising Star
Posts: 2,468
Thanks: 8
Fixes: 1
Registered: 26-11-2012

Re: Upload restrictions are different with PlusNet line...

See also this thread
It seems that there's a product page that's missed the downgrade!
mwardle21
Newbie
Posts: 4
Registered: 20-10-2015

Re: Upload restrictions are different with PlusNet line...

I've joined the other thread. Not ideal as was hoping to make an order.