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Upload issues ( from Re: Not getting quoted upload speed)

martyuk1975
Newbie
Posts: 2
Registered: 09-02-2017

Upload issues ( from Re: Not getting quoted upload speed)

HI Darkfire,

 

I have not long joined PlusNet and I am also having problems with uploading. I was with Sky before and had no issues. The download speed is great but I'm only getting 1.8 upload speed. and When I 'm uploading a larger file say to mix cloud etc? the connection bombs out and the router resets? can you help?

4 REPLIES
rongtw
Seasoned Hero
Posts: 6,964
Thanks: 1,527
Fixes: 12
Registered: 01-12-2010

Re: Not getting quoted upload speed

@martyuk1975  have a read here ,, https://community.plus.net/t5/Fibre-Broadband/Plusnet-fibre-broadband-does-not-cope-with-uploads-and...

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Moderator
Moderator
Posts: 18,217
Thanks: 1,576
Fixes: 172
Registered: 11-01-2008

Re: Not getting quoted upload speed

Moderators Note.

split out from an old thread for better visibility

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: Upload issues ( from Re: Not getting quoted upload speed)

The upload speed at 1.8Mb/s is correct for the product you're on. The connection dropping is an issue we're investigating as per the link @rongtw has provided. Sorry for the issues.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
martyuk1975
Newbie
Posts: 2
Registered: 09-02-2017

Re: Upload issues ( from Re: Not getting quoted upload speed)

Thanks for looking into that. It's really a problem Sad... I'm not to fussed about the speed of upload just as long as it works etc.. Roll eyes