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Upload issues ( from Re: Not getting quoted upload speed)

martyuk1975
Newbie
Posts: 2
Registered: ‎09-02-2017

Upload issues ( from Re: Not getting quoted upload speed)

HI Darkfire,

 

I have not long joined PlusNet and I am also having problems with uploading. I was with Sky before and had no issues. The download speed is great but I'm only getting 1.8 upload speed. and When I 'm uploading a larger file say to mix cloud etc? the connection bombs out and the router resets? can you help?

4 REPLIES 4
rongtw
Seasoned Hero
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Registered: ‎01-12-2010

Re: Not getting quoted upload speed

@martyuk1975  have a read here ,, https://community.plus.net/t5/Fibre-Broadband/Plusnet-fibre-broadband-does-not-cope-with-uploads-and...

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dvorak
Moderator
Moderator
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Registered: ‎11-01-2008

Re: Not getting quoted upload speed

Moderators Note.

split out from an old thread for better visibility
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Chris
Legend
Posts: 17,724
Thanks: 600
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Registered: ‎05-04-2007

Re: Upload issues ( from Re: Not getting quoted upload speed)

The upload speed at 1.8Mb/s is correct for the product you're on. The connection dropping is an issue we're investigating as per the link @rongtw has provided. Sorry for the issues.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
martyuk1975
Newbie
Posts: 2
Registered: ‎09-02-2017

Re: Upload issues ( from Re: Not getting quoted upload speed)

Thanks for looking into that. It's really a problem :(... I'm not to fussed about the speed of upload just as long as it works etc.. Roll_eyes