Upload caps on Unlimited Fibre plan
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Upload caps on Unlimited Fibre plan
14-09-2017 6:51 PM
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Hi there,
Just recently moved over to PlusNet having moved home. I'm on the Unlimited Fibre plan and last night had some problems streaming 1080p from my media server. Upload speeds are at 1.69Mb/s and seeing some chat about upload caps.
Is it still the case with Unlimited Fibre plans upload caps at around 2Mb/s? If so, any chance of removing the cap or at least bumping it up a couple Mb/s?
Any help would be much appreciated.
Re: Upload caps on Unlimited Fibre plan
14-09-2017 6:59 PM
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On Unlimited Fibre plan the upload is capped at 2 Mb/s and the download is capped at 40 Mb/s.
To get higher upload on Plusnet you need to switch to the Unlimited Fibre Extra which is the up to 80 / 20 plan. I don't think Plusnet will switch you over if you currently get less than 40 meg on the Unlimited Fibre plan.
Re: Upload caps on Unlimited Fibre plan
14-09-2017 7:00 PM
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No, you are on a 40Mbps down / 2Mbps up product and that's what you get. If your download estimates are above 40Mbps you can upgrade to Fibre Extra which is up to 80/20. PlusNet don't offer 40/10 or 55/10 as some other ISPs do.
Re: Upload caps on Unlimited Fibre plan
14-09-2017 8:15 PM
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Re: Upload caps on Unlimited Fibre plan
14-09-2017 8:38 PM
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Yep, gone for the upgrade. Will let you know how it goes.
Re: Upload caps on Unlimited Fibre plan
27-09-2017 10:40 PM
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So I've had the unlimited fibre extra plan for a couple weeks now. At the start the rates weren't great, but I always give the network time to improve etc.
Ran it just now and I am on less than 10mbps on the upload
Re: Upload caps on Unlimited Fibre plan
27-09-2017 10:43 PM
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Did they say what you should get ?
check here http://dslchecker.bt.com/ a lot depends on the length of line to the cab
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
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Re: Upload caps on Unlimited Fibre plan
27-09-2017 11:43 PM
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It also depends on how you are testing, wired or WiFi, and also how your router is connected, do you have a VDSL master socket you are connected to?
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