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Upload Speed

u123072
Grafter
Posts: 41
Thanks: 1
Registered: ‎30-05-2011

Upload Speed

Hello.

My upload speed seems to have dropped.

Speed tests continually measure a maximum of 0.76Mbps which seems low for my line and package (unlimited fibre).

Download speeds are good at between 40 and 50Mbps.

Please could you check my settings.

Thanks

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,648
Thanks: 262
Fixes: 76
Registered: ‎27-04-2007

Re: Upload Speed

Hi there, 

 

I've just been looking into this and line tests aren't indicating any issues as to why the upload is so low but that in itself does need looking into. 

 

Just to make sure everything possible has been tried out on your side can you make sure the checks here have been followed please? https://goo.gl/tu2WWu

 

If there's still an issue following that it would be best to report a fault over at http://faults.plus.net before dropping me a reply back here. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
u123072
Grafter
Posts: 41
Thanks: 1
Registered: ‎30-05-2011

Re: Upload Speed

Thanks Adam.

There is some noise (hiss & crackle) on the line.

I have re-run the test several times with the same results.

I have raised a fault - 158805238