Upgrading to Fibre - no router sent yet?
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Upgrading to Fibre - no router sent yet?
21-10-2014 9:03 AM
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Sorry for puting this on the forum, but I cant find an email address and don't have time to phone (at work).
I ordered fibre broadband over a week ago, and have the BT engineer booked for Friday morning. As of right now, I still haven't received the router you were meant to be sending me.
Should I have had it delivered by now? Is it on its way?
I really need it to come by Thursday at the latest, as our postie is not guaranteed to deliver in the mornings!
Another question. If this router doesnt come in time, can the BT engineer still do his work? Will my current router still work OK (which connects to plusnet via adsl).
Cheers,
Lee.
Re: Upgrading to Fibre - no router sent yet?
21-10-2014 9:24 AM
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Your current router won't work.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Upgrading to Fibre - no router sent yet?
21-10-2014 10:40 AM
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Now just hoping on a plusnet moderator to answer the real burning question...
...where is my router?
Re: Upgrading to Fibre - no router sent yet?
21-10-2014 10:42 AM
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Only Plusnet staff can do that.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Upgrading to Fibre - no router sent yet?
21-10-2014 10:54 AM
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Plusnet staff do frequent these forums though, don't they?
Re: Upgrading to Fibre - no router sent yet?
21-10-2014 10:55 AM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Upgrading to Fibre - no router sent yet?
21-10-2014 10:57 AM
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Re: Upgrading to Fibre - no router sent yet?
21-10-2014 11:31 AM
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Quote from: biglee1974 I ordered fibre broadband over a week ago, and have the BT engineer booked for Friday morning. As of right now, I still haven't received the router you were meant to be sending me.
I've had fibre installed VERY recently and my router arrived the day before BTOR were due to do the install.
Re: Upgrading to Fibre - no router sent yet?
21-10-2014 11:53 AM
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Re: Upgrading to Fibre - no router sent yet?
21-10-2014 12:32 PM
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