I have just joined Plusnet and signed up to unlimited broadband on an 18 month contract. I pay line rental in advance and although my broadband is £9.99 a month I received a special offer discount of £7.98 making it £2.01 a month. I am unhappy with my download speed and considering upgrading to fibre, currently shown as £14.99 a month. If I upgrade do I lose my 18 months worth of discount that I currently receive? It is not clear if my special offer discount will still apply if I upgrade to fibre.
Although I would like the increase in download speed I am reluctant to lose the discount I currently get.