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Upgraded to fibre - how long before download speeds normalise?

Havel
Grafter
Posts: 47
Thanks: 7
Registered: 24-07-2013

Upgraded to fibre - how long before download speeds normalise?

Edit: nvm, wasn't testing with a wired connection.
Today my ADSL was upgraded to fibre.  I'm paying for the 'up to 80mb' package and currently download speeds are showing at just under 50mb, and upload speeds are a little lower than expected.
Just wondering how long it usually takes until you achieve your expected download speeds.
6 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Upgraded to fibre - how long before download speeds normalise?

immediately and then may drop back a little
Havel
Grafter
Posts: 47
Thanks: 7
Registered: 24-07-2013

Re: Upgraded to fibre - how long before download speeds normalise?

So are you saying that the speeds I'm getting now are what I should expect from now on? In the portal it says my line speed is 80mb.
Community Gaffer
Community Gaffer
Posts: 17,648
Thanks: 641
Fixes: 162
Registered: 05-04-2007

Re: Upgraded to fibre - how long before download speeds normalise?

Your estimates are 76-80 so I'd expect you to get faster than 50Mbs on a speedtest.
Your line is currently synced at 80Mb/s - are you testing over wired or wireless?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Havel
Grafter
Posts: 47
Thanks: 7
Registered: 24-07-2013

Re: Upgraded to fibre - how long before download speeds normalise?

Oops. Just realised I was testing  on my wireless laptop  Roll eyes  Just tried on my PC connected via ethernet and got 75/19 so I'm a happy customer!
Move along, nothing to see...  Grin
Havel
Grafter
Posts: 47
Thanks: 7
Registered: 24-07-2013

Re: Upgraded to fibre - how long before download speeds normalise?

Okay, so ten days later and I'm barely scraping 50 mbps, when originally I was getting around 75/76. Any reason for this?
Community Gaffer
Community Gaffer
Posts: 17,648
Thanks: 641
Fixes: 162
Registered: 05-04-2007

Re: Upgraded to fibre - how long before download speeds normalise?

I can't find any obvious issues, your line is still connected at a good speed:
Downstream Speed 79.9 Mbps
Upstream Speed 20.0 Mbps
Profile Name 0.128M-80M Downstream, Error Protection Off - 0.128M-20M Upstream, Error Protection Off
Is that test still via a wired connection? If so it may be worthwhile raising a fault so we can do some more investigation.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff