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Upgraded to Fibre Unlimited... but having issues

Cardinal
Newbie
Posts: 1
Registered: ‎01-04-2020

Upgraded to Fibre Unlimited... but having issues

Hi, 

I upgraded recently to Fibre Unlimited from bum basic broadband. I was expecting the switch sometime last week, but so far it's coincided with a worse experience (during the daytime)... so much that I am wondering whether the switch has happened.  

Download speeds are varying between 2-8mbps throughout office hours, then usually 10-20mbps in the evening.  

Upload speeds are typically 9-16mbps, which is consistently higher than it used to be.  

All internal checks are done and everything is ok.  The BT wholesale test showed "red" for the download element.  

Is there anything else I should be doing?

Thanks!