cancel
Showing results for 
Search instead for 
Did you mean: 

Upgraded to Fibre Extra but still getting previous download speeds

skimarqueshc
Rising Star
Posts: 53
Fixes: 1
Registered: ‎19-04-2015

Upgraded to Fibre Extra but still getting previous download speeds

I recently upgraded from Fibre to Fibre Extra as when I renewed my Fibre contract my upload dropped from 6mb to 2mb. When running tests my line should be capable of approx 50mb but I am still getting no more than 40mb, My upload has jumped back towards 6mb.

 

Can someone from PN check my profile to see if its correct

 

  Upstream Downstream
Current Rate (Kbps) 6000 39998
Max Rate (Kbps) 6653 47994
SNR Margin (dB) 7.1 9.8
Line Attenuation (dB) 35.5 23.9
Errors (Pkts) 0 0