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Upgraded to Fibre Extra- Connection drop outs

Dabbler
Posts: 11
Thanks: 2
Registered: ‎07-08-2020

Upgraded to Fibre Extra- Connection drop outs

I upgraded to Fibre extra on 28th August, I have the BT Home Hub 6 A which was stable before the upgrade. Now it seems to have drop outs every night and starting in the day time as well.  Can someone advise as to what I should do, is this a fault , do I need to raise a ticket for? I attached logs from this morning.

2 REPLIES 2
Seasoned Hero
Posts: 5,750
Thanks: 2,548
Fixes: 168
Registered: ‎30-06-2016

Re: Upgraded to Fibre Extra- Connection drop outs

Dabbler
Posts: 11
Thanks: 2
Registered: ‎07-08-2020

Re: Upgraded to Fibre Extra- Connection drop outs

Thanks Baldrick1 I will wait a week and monitor, it , hopefully it will settle down. Thanks for the advice.