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Upgraded to Fibre Extra- Connection drop outs

Trekkie
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Posts: 11
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Registered: ‎07-08-2020

Upgraded to Fibre Extra- Connection drop outs

‎01-09-2020 1:48 PM

I upgraded to Fibre extra on 28th August, I have the BT Home Hub 6 A which was stable before the upgrade. Now it seems to have drop outs every night and starting in the day time as well.  Can someone advise as to what I should do, is this a fault , do I need to raise a ticket for? I attached logs from this morning.

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Baldrick1
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Re: Upgraded to Fibre Extra- Connection drop outs

‎01-09-2020 2:32 PM

@Trekkie 

Did you read this on your old thread:  https://community.plus.net/t5/My-Router/BT-Smart-Hub-6-rebooting-everyday-at-12am/m-p/1763126#M21211

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Trekkie
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Registered: ‎07-08-2020

Re: Upgraded to Fibre Extra- Connection drop outs

‎01-09-2020 2:42 PM

Thanks Baldrick1 I will wait a week and monitor, it , hopefully it will settle down. Thanks for the advice.

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