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Upgraded from fibre to fibre extra but no change
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Upgraded from fibre to fibre extra but no change
22-01-2021 4:32 PM - edited 22-01-2021 4:32 PM
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Afternoon everyone,
I upgraded from standard fibre (36 Mbps) to fibre extra (60mbps) on last sunday, but there is no change in my speed 5 days later .On my account info it still says line speed 36mbps but the product info shows the fibre extra with the increased speed. Restarted the router several times, plugged it out and in etc.
I upgraded from standard fibre (36 Mbps) to fibre extra (60mbps) on last sunday, but there is no change in my speed 5 days later .On my account info it still says line speed 36mbps but the product info shows the fibre extra with the increased speed. Restarted the router several times, plugged it out and in etc.
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Re: Upgraded from fibre to fibre extra but no change
02-02-2021 4:53 PM
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Hay, did you get it sorted and how long did it take???
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Re: Upgraded from fibre to fibre extra but no change
05-02-2021 9:27 AM
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Hi
Same here changed about same time as you. Not noticed any difference. Only problem I'm having is Emails take ages to load
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Re: Upgraded from fibre to fibre extra but no change
05-02-2021 1:54 PM
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Let me know when it’s done. Thank.
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Re: Upgraded from fibre to fibre extra but no change
05-02-2021 3:47 PM
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My upload has now gone up slightly.
Downstream 41.28
Upstream 12.64
Is this normal?
Thanks
Downstream 41.28
Upstream 12.64
Is this normal?
Thanks
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