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Upgraded but no change

louisesearle87
Newbie
Posts: 3
Registered: ‎30-03-2020

Upgraded but no change

Upgraded to fibre extra which was meant to switch 25th. Haven't received new router and have had no emails regarding the change since the confirmation email.
1 REPLY 1
BadWolf24
Plusnet Help Team
Plusnet Help Team
Posts: 55
Thanks: 16
Fixes: 9
Registered: ‎01-12-2020

Re: Upgraded but no change

Hi @louisesearle87. Your router is on its way to you and we'll email you separately re your upgrade order. Chris/Leeds

 Chris Fitzsimmons
 Plusnet Help Team