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Upgrade

Mason2303
Newbie
Posts: 1
Registered: ‎03-07-2021

Upgrade

‎03-07-2021 8:30 AM

I had a upgrade due yesterday to go from unlimited to fibre. I have had no email to say it's happened and have logged into my account and everything is the same
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Gandalf
Community Gaffer
Community Gaffer
Posts: 26,576
Thanks: 10,298
Fixes: 1,600
Registered: ‎21-04-2017

Re: Upgrade

‎05-07-2021 12:02 PM

Thanks for your post @Mason2303 and welcome to our Community Forums.

I'm sorry for the delay with your fibre order. I've checked and I can see your service is scheduled to upgrade on the 8th July.

Looks like it was pushed back due to engineer availability. Let us know if there are any further issues. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
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