Upgrade wanted from End of May

[#1]

Hi, 

I want to upgrade to Fibre at the end of May, I have just been through the online upgrade process but it seems like that will take effect from now. How long in advance should i do the online upgrade say if I want fibre from the 27th May?

Thanks

[#2]

Hi there,

We'll need to get that scheduled in for you.

Feel free to drop me a PM with your username and I'll sort that out.