Upgrade to Unlimited Fibre Extra - No Speed Increase
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Upgrade to Unlimited Fibre Extra - No Speed Increa...
- « Previous
-
- 1
- 2
- Next »
Re: Upgrade to Unlimited Fibre Extra - No Speed Increase
08-01-2021 6:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Alas, yes you may have to wait or try a few times - a hands free phone and get on with what ever you are doing helps!
Or raise a fault at faults.plus.net
this will take longer before you get a response though..
Re: Upgrade to Unlimited Fibre Extra - No Speed Increase
08-01-2021 10:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Probably a long shot but worth trying is to remove the front from your filtered master socket, you may need to remove two screws, to gain access to the test socket. Plug a dangly filter in here, one should have come with your hub, plug in the dsl lead and try a speed test.
Your SNR is about 6dB, which is right for a recently reset DLM module. This suggests that if your line will support a faster speed this will improve if you leave things alone so if this last test doesn’t help that you leave it for a week or so to see if it improves.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
- « Previous
-
- 1
- 2
- Next »
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Upgrade to Unlimited Fibre Extra - No Speed Increa...