Upgrade to Extra
I have recently (four days ago) "upgraded" from Fibre to Fibre Extra. With Fibre, download speed was regularly in the high 30s. With Fibre Extra, it's in the low 20s. I understand that I have to wait 10 days for the speed to stabilize, but surely I should not be getting something worse than what I upgraded from in the meantime? I have a Hub One and the connection is via Ethernet.
Re: Upgrade to Extra
Thanks for your post @jclomp
Together with our network partners at Openreach, we will try to provide you with the best speeds possible. If you feel this is not the case, please raise your speed fault online at faults.plus.net