Upgrade from ADSL to Fibre
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05-03-2017 3:49 PM
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Was just wondering as I won't be around until later on the day of upgrade. Do I need to unplug my ADSL router before I go out and can I plug the new one in and leave it? Any advise on this would be appreciated.
Fixed! Go to the fix.
Re: Upgrade from ADSL to Fibre
05-03-2017 3:57 PM
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@June1 - If you're using the Plusnet supplied router then I think this will be OK, and when you come back it should all be working.
Re: Upgrade from ADSL to Fibre
05-03-2017 3:59 PM
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Thanks. Yes I have the hub 1. Wasn't sure which way to play it.
05-03-2017 4:02 PM
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@June1, If you've got the Plusnet Hub one then that will work on both ADSL and Fibre so you can plug it in now and check that it works. As @Anonymous says , when your upgrade happens it should detect the change and resync to the Fibre connection.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Upgrade from ADSL to Fibre
05-03-2017 4:05 PM
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Thanks to you both for the advise
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