Upgrade adsl to fibre - Router & outage questions
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Upgrade adsl to fibre - Router & outage questions
02-04-2020 4:55 PM
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Hi,
Just had an email that we will be switched over from adsl to unlim Fibre extra "by midnight on Friday", and received a new plusnet Hub one router in post.
Q1 - how long an outage should I expect when the changeover takes place. Working from home and need to advise contacts. I guess it will happen when BT work in my cabinet but just hoping to find out if it's a few minutes or 1/2 day.
Q2 - Ordered in a hurry so I ticked to receive the Hub One router. I'm currently using a re-purposed BT Home Hub 6 (picked up locally when virgin cable arrived). Is the Hub One required or an upgrade to Hub 6, or can I just keep all as-is.
Thanks in advance
Simon
Re: Upgrade adsl to fibre - Router & outage questions
02-04-2020 5:48 PM
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The chageover should be quick but I would warn your contacts that it might take several hours.
Seeing as the Plusnet Hub One is a BT Home Hub 5A with bodged firmware, using that is a downgrade, not upgrade. With a bit of luck it should automatically pick up the change to VDSL. If it doesn't simply switch it off, leave it a minute then switch it back on.
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