cancel
Showing results for 
Search instead for 
Did you mean: 

Upgrade Failed

Newbie
Posts: 1
Registered: ‎29-11-2020

Upgrade Failed

In August I upgraded from 10/50 mb to 20/70 Mb, but a speed test shows approx. 20/20 Mb.

My router says sync speed 20/70 but I only get 20/20. I have been told I might be on the wrong profile.

Can anyone suggest what next.

 

 

1 REPLY 1
Superuser
Superuser
Posts: 9,174
Thanks: 2,246
Fixes: 163
Registered: ‎30-07-2007

Re: Upgrade Failed

Do you have a static IP ?

Sounds like yet another case of the Plusnet profile(current line speed) reverting to 21Mb on an account change