Showing results for 
Search instead for 
Did you mean: 

Update to previous thread RE: "FTTC available but shocking speed estimate?" and GEA Test

Posts: 26
Thanks: 2
Registered: ‎05-06-2015

Update to previous thread RE: "FTTC available but shocking speed estimate?" and GEA Test

Hello, just thought I would give an update to an older thread.

Original thread

In short: I could order VDSL (5-8mbps) but ADSL checker was showing slower speeds than my ADSL 2+ line (10-20mbps).

I was told my line was over 2km from the cab and I thought that was wrong.


Two weeks ago the ADSL checker updated the speed estimate so I promptly ordered.ADSL.png

I have now been connected for little over a week and my speeds are 7714157261

I am unsure as to what could have changed as there were no vans/roadworks in the area as far as I could see. I still think this was some sort of error on the openreach system but I am very glad that it has been sorted out. I was repeatedly told that my line was over 2km to the cab by the openreach when using the contact openreach form.


My current stats

vdsl stats.png

I think I have had one disconnect when the line increased in speed overnight (Current and max rate), other than that it has been rock stready.

Could I please have a GEA test on the line?


Many thanks.

Plusnet Help Team
Plusnet Help Team
Posts: 1,758
Thanks: 371
Fixes: 84
Registered: ‎22-01-2018

Re: Update to previous thread RE: "FTTC available but shocking speed estimate?" and GEA Te

Hello @drunkzombie,


Thanks for getting in touch. I have run a GEA test which can be seen below;


Test Outcome Pass
Test Outcome Code GTC_FTTC_SERVICE_0000
Description GEA service test completed and no fault found .
Main Fault Location OK
Sync Status In Sync
Downstream Speed 63.6 Mbps
Upstream Speed 17.3 Mbps
Appointment Required N
Fault Report Advised N
NTE Power Status PowerOn
Voice Line Test Result Pass
Bridge Tap Not Detected
Radio Frequency Ingress Not Detected
Repetitive Electrical Impulse Noise Not Detected
Cross Talk Not Detected
Estimated Line Length In Metres 558.9
Upstream Rate Assessment Reasonable
Downstream Rate Assessment Good
Interference Pattern Regular Interference Observed Daily
Service Impact No Impact Observed
Interference Duration Longest Occurrence From 19:15 to 19:30
Interference Location Customer Premise
Home Wiring Problem Not Detected
Downstream Policing Discard Rate 0.0
Customer Traffic Level Upstream and Downstream Traffic Detected
Technology VDSL
Profile Name 0.128M-80M Downstream, Interleaving Low - 0.128M-20M Upstream, Error Protection Off
Time Stamp 2018-10-06T08:45:00
Parameters MIN MAX AVG
Down Stream Line Rate 54.3 Mbps 63.6 Mbps 61.9 Mbps
Up Stream Line Rate 17.3 Mbps 17.7 Mbps 17.4 Mbps
Up Time 851.0 Sec 900.0 Sec 899.8 Sec
Retrains 0.0 2.0 0.0
Current and Last 15 Minute Bin Performance
Parameters Last Traffic Count(Upto 15 mins) Current Traffic Count(Upto 15 mins)
Start Time Stamp 2018-10-15T07:57:33Z 2018-10-15T08:12:33Z
Ingress Code Violation 7 7
Egress Code Violation 0 0
Errored Seconds 0 0
Severely Errored Seconds 0 0
Unavailable Seconds 0 0
If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team