Unstable connection

[#1]

Since Saturday the 9th, my internet connection has been extremely unstable, with continual disconnections and re-connections.  Is this due to being moved onto the new network or something else ?

[#2]

Raise a fault is my advice.

[#3]

Yes, will have to do that tomorrow...

[#4]

I see that online chat isn't available, and I cant really phone at the moment (as I'm at work).  It seems the problems is still ongoing unfortunately...

[#5]

Online chat seems to be there for me. Are you using an ad-blocker or anti-tracking such as Ghostery in your browser? Both have been reported as blocking chat.

[#6]

Quite possible - although the button was  greyed out, rather than not doing anything.
Apparently the problem is caused by a copper joint at an external location.  Unfortunately the wet weather causes real problem with the connection, and repairs have been  delayed for 72 hours...