Unlimited fibre upload speed
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Unlimited fibre upload speed
05-12-2020 3:11 PM
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While I get between 10.6 and 13.2 Mbp download speeds my upload speed is always beteen 0.4 and 0.5 mbp. Surely this is not correct? Can't get through to the support line but I would like this resolved.
Re: Unlimited fibre upload speed
05-12-2020 3:55 PM
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@Astroexeter Welcome to the forum.
Are you checking your speeds over a wireless connection or using an Ethernet cable between your computer and hub. Thw latter must be used to get meaningful network speeds.
What range of speeds are quoted if you put your phone number in here? https://www.broadbandchecker.btwholesale.com/#/ADSL
It sounds a bit like you are on an ADSL not fibre connection. The Hub One works with both.
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Re: Unlimited fibre upload speed
05-12-2020 4:04 PM
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I have measured with the laptop connected via Ethernet directly to the hub. I'm an ex-network engineer and this is definitely not right. I suspect we have an ongoing problem with the copper line from the cabinet as it is very old and I have been told befor by Openreach engineer that it is suspect.
Re: Unlimited fibre upload speed
05-12-2020 4:10 PM - edited 05-12-2020 4:14 PM
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Sorry, I hadn't twigged that you already knew the answer to your question. You can report a fault at https://faults.plus,net.or https://www.plus.net/apps/kbdfaults
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Re: Unlimited fibre upload speed
05-12-2020 4:14 PM
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Thanks but that link doesn't seem to work.
Re: Unlimited fibre upload speed
05-12-2020 4:15 PM
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See my update above.
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Re: Unlimited fibre upload speed
05-12-2020 4:39 PM
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Thanks. Reported it.
Re: Unlimited fibre upload speed
05-12-2020 5:33 PM - edited 05-12-2020 5:39 PM
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deleted !
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