Get our superfast unlimited fibre broadband
Great-value deals on unlimited broadband
Flexible and affordable sim only deals with no contract
Our network reaches over 99% of the UK, so we've got you covered
Low on minutes, data or texts? Just add one of our bolt-ons
Quick and easy access to your account, services, bills and tools
View and manage your mobile account, tariff and usage
Looking on my Broadband page because my seepds seem very low it says my current speeds are 26Mbs. How do I ask someone to look into this please? I've routinely had 70Mbs over previous years.
Understand you are busy at the moment but you are still taking my money for a faster service than you are providing.
Go to the fix.
Tried calling again at 7pm on the off chance and got through. Problem found and OpenReach ticket created. Thanks PlusNet!