Unlimited Fibre Extra Speed
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Unlimited Fibre Extra Speed
23-01-2017 2:26 PM
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I was wondering if it is normal for the current line speed to be 78mb but only get 65mb in assorted speed tests?
Re: Unlimited Fibre Extra Speed
23-01-2017 4:42 PM
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Hello @Embattle A warm welcome to the community forums first of all
The current line speed on your Member Centre (known as the connection profile on our side) should automatically adjust to your sync rate every few days. If your speed is within your estimates then that's nothing to worry about.
If you would like me to run a few tests down your line, please feel free to private message with your Username.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Unlimited Fibre Extra Speed
23-01-2017 5:36 PM
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Thanks I'll message you the username just to check if possible.
Re: Unlimited Fibre Extra Speed
23-01-2017 5:37 PM - edited 23-01-2017 5:55 PM
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No problems.
Thank you for your PM @Embattle
The below test results indicate you're getting a pretty high sync rate of 70.5 Mbps and there's essentially no fault detected.
xDSL Status Summary
Circuit Sync Status |
: | In Sync |
Downstream Line Rate |
: | 70.5 |
Upstream Line Rate |
: | 20.0 |
GEA Details
Bridge Tap |
: | Not Detected |
Radio Frequency Ingress |
: | Not Detected |
Repetitive Electrical Impulse Noise |
: | Not Detected |
Copper Line Test Result |
: | Pass |
NTE Power Status |
: | PowerOn |
Crosstalk |
: | Not Detected |
Your speed estimate indicates a speed of between 60.1 Mbps and 79.1 Mbps which your sync speed is falling towards the top end.
Just for the sake of clarity on the Member Centre, I've manually updated the connection profile to 70000 kbps.
I hope this helps.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Unlimited Fibre Extra Speed
23-01-2017 6:26 PM - edited 23-01-2017 6:27 PM
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Thanks for checking.
I thought the messy phone box might be a problem but I guess it passed that test in terms of Copper line test.
Re: Unlimited Fibre Extra Speed
23-01-2017 6:58 PM
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No problems.
Anything else I can help with, please feel free to let me know.
If this post resolved your issue, please click the 'This fixed my problem' button
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