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Unable to connect to work server

Posts: 7
Thanks: 2
Registered: ‎04-07-2018

Unable to connect to work server

I've been working from home for around 2 years and suddenly can't log into the work server. The techs from work used remote access to check for problems and could find nothing.  They concluded that the problem must be with Plusnet somehow blocking the port.  To check if this might be true I used wi fi in a local cafe and could log onto the work server fine.  Plusnet deny any problem as they "don't support port forwarding."   If this doesn't get resolved soon I might have to change service provider, as the only way to continue working from home  Any ideas?

Plusnet Help Team
Plusnet Help Team
Posts: 617
Thanks: 145
Fixes: 31
Registered: ‎26-03-2018

Re: Unable to connect to work server

Hi @Mezzer


I can see @adamwalker has replied to you other thread regarding this here


Thanks for getting in touch. 





If this post resolved your issue please click the 'This fixed my problem' button
 Alisdair C
 Plusnet Help Team
Posts: 27,333
Thanks: 1,892
Fixes: 173
Registered: ‎14-04-2007

Re: Unable to connect to work server

Moderator's note:

Topic locked in favour of the one in Alisdair's link above.

Customer and Forum Moderator. Windows 10 Firefox 64.0 (64-bit)