Unable to connect to internet Weird TSL message
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Unable to connect to internet Weird TSL message
13-05-2020 10:13 AM
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My daughter said it started last night. I read that it should have been resolved. Is there something I need to do with the modem and router now? I tried restarting them.
Re: Unable to connect to internet Weird TSL message
13-05-2020 1:04 PM
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Hi @Bootsy62,
It is showing an active connection from our side and I cannot detect a fault.
I'd suggest to do is factory reset the router. This can be done by pressing a pin, cocktail stick etc.. into the "reset hole on the back of the router for 5-15 seconds. You should see the router reboot and then within a few minutes hopefully this may have resolved the issue you're seeing.
Re: Unable to connect to internet Weird TSL message
13-05-2020 4:50 PM
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Re: Unable to connect to internet Weird TSL message
13-05-2020 5:13 PM
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Glad to hear it is now working for you @Bootsy62,
Let us know if there is anything else we can help with please. - Faris
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