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Unable to connect following modem fault (FTTC)
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- Re: Unable to connect following modem fault (FTTC)
Unable to connect following modem fault (FTTC)
25-07-2015 12:18 PM
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Following intermittent connection problems which became constant an Openreach engineer replaced my modem. He was able to get DSL sync with 40M upstream and 10 downstream. However I am still umable to connect.
[mremoved] - CSC - Team Managers then sent me test results which showed a stable connection for days despite having no connection with multiple power offs of modems and routers and line tests by the Openreach engineer.
I have been unable to connect even with the bt_test@startup_domain login or bypassing router. Looking at the various guides an Authentification problem looks possible.
Anyone have any ideas what I should do?
Thanks
dick:csa
[mremoved] - CSC - Team Managers then sent me test results which showed a stable connection for days despite having no connection with multiple power offs of modems and routers and line tests by the Openreach engineer.
I have been unable to connect even with the bt_test@startup_domain login or bypassing router. Looking at the various guides an Authentification problem looks possible.
Anyone have any ideas what I should do?
Thanks
dick:csa
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Re: Unable to connect following modem fault (FTTC)
25-07-2015 12:19 PM
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Sorry for the multiple post my phone was being a bit unresponsive.
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