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Unable to browse qnap.com

milanochris
Dabbler
Posts: 11
Thanks: 1
Registered: ‎20-12-2013

Unable to browse qnap.com

Hello,

 

I am a fibre customer, using a pfSense router as my router/firewall. My modem is a Vigor 130.

 

I noticed that my QNAP NAS couldn't list any apps. I did some digging and found out that I cannot browse qnap.com

I can resolve the site, but not browse to it on any device at home. If I go on my MacBook and activate a VPN to work or connect to any other VPN server, I can browse to it fine. TOR works fine. If I use 4G on my phone, it works fine. It will however not work using the PlusNet connection. 

I turned off sort on pfSense, same issue. Live chat said to reset my router, this obviously didn't work.

 

Is there an issue within the PlusNet/BT infrastructure?

4 REPLIES
Community Veteran
Posts: 1,841
Thanks: 103
Fixes: 6
Registered: ‎21-01-2013

Re: Unable to browse qnap.com

I can browse qnap.com ok on my plusnet fibre connection, so it's not affecting all users.

 

milanochris
Dabbler
Posts: 11
Thanks: 1
Registered: ‎20-12-2013

Re: Unable to browse qnap.com

Well I am not sure what's happened, but it now works.

lzjoker
Dabbler
Posts: 22
Thanks: 1
Registered: ‎20-09-2012

Re: Unable to browse qnap.com

I just tried and i can't reach it just timing out, along with facebook and some other sites

Community Gaffer
Community Gaffer
Posts: 13,550
Thanks: 1,243
Fixes: 102
Registered: ‎04-04-2007

Re: Unable to browse qnap.com

I tried earlier from both 'parts' of our network and didn't have any difficulties Huh

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵