Unable to browse URL
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Unable to browse URL
23-10-2018 11:18 PM
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Hello,
A straightforward question, can you browse www.broadbandcloudsolutions.co.uk ok? Currently it's not working at all, and i've tried 2 PCs. Other websites are fine, and I can also access this through mymobile 4G ok. Curious at to whether it works ok for others? Thanks Chris
Re: Unable to browse URL
23-10-2018 11:40 PM - edited 23-10-2018 11:43 PM
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Works ok for me.
Browsers pale moon 27.2 and my pc's original IE 8
Re: Unable to browse URL
24-10-2018 4:24 AM
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Re: Unable to browse URL
24-10-2018 8:21 AM
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No problems for me.
Re: Unable to browse URL
24-10-2018 9:04 AM
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Works for me.
What happens if you try and ping it ? Does it resolve to [52.56.179.200] ?
What does a tracert bring up and have you checked your own IP address against blacklists to see if you are being blocked for some reason ?
Re: Unable to browse URL
24-10-2018 10:34 PM - edited 24-10-2018 10:44 PM
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A ping does resolve to 52.56.179.200
Here's the tracert:
Tracing route to broadbandcloudsolutions.co.uk [52.56.179.200]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.100.1
2 8 ms 10 ms 10 ms 84.93.253.112
3 9 ms 9 ms 9 ms 84.93.253.119
4 9 ms 9 ms 9 ms 195.99.125.138
5 30 ms 20 ms 15 ms 194.72.16.100
6 9 ms 9 ms 9 ms 109.159.253.221
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 15 ms 12 ms 11 ms 52.94.35.37
13 11 ms 11 ms 11 ms 52.94.35.52
14 * * * Request timed out.
15 12 ms 11 ms 13 ms 52.94.34.23
16 * * * Request timed out.
17 62 ms 52 ms 29 ms 52.94.33.185
18 77 ms 11 ms 11 ms 52.94.33.48
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Re: Unable to browse URL
25-10-2018 11:31 AM
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Hi @creeve42,
I'm sorry to hear that you're experiencing this issue. Have you been able to try power cycling your router? If not, I would suggest doing this, however I would also suggest leaving the router off for roughly 70 minutes before turning it back on so that you are assigned a new IP Address upon powering the device back up.
Re: Unable to browse URL
26-10-2018 12:36 PM
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Just a quick followup... my IP address was incorrectly blacklisted on SpamHaus. I've fixed that, and now it works ok. Thanks for the pointers to help me investigate.
Re: Unable to browse URL
12-03-2019 1:37 PM
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it works for me too.
Re: Unable to browse URL
12-03-2019 2:14 PM
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Just an update to say that my IP was blacklisted in one place, and this was causing the issue. I've now resolved the issue. Thanks for your help.
Re: Unable to browse URL
12-03-2019 3:42 PM
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I thought that this site has some errors, so I tried to do a technical audit and understand what the reasons could have affected this problem. For that, I used this tool https://sitechecker.pro/ for an audit and results are good in general. It has just some errors from seo optimization like: meta description, H1 tags.
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