Unable to access google.com
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- Re: Unable to access google.com
23-10-2016 12:16 PM - edited 23-10-2016 1:05 PM
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Edit: Solved by resetting router to factory settings.
I tried to upload a 50 MB file to a website about 4 times, after my connection kept dropping near the end of the upload (a recurring problem by the way). Then finally my router seemed to disconnect. Took about 20 minutes for it to start working again.
After it started working, I tried to upload again to no avail.
Even more worrying though is that google.com doesn't load. Nor do any of the plusnet websites. I'm typing this from the tor browser. Some websites work, such as reddit and bing.
I tried changing my DNS in my connection settings (because the HubOne doesn't provide a way to change DNS settings) to google's public DNS and OpenDNS, neither of which helped.
So I'm wondering what I could possibly do to fix this.
Fixed! Go to the fix.
Re: Unable to access google.com
23-10-2016 12:24 PM
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I seem to remember having a similar problem but it was specific to Chrome browser. I reset the browser and it went away.
Re: Unable to access google.com
23-10-2016 12:30 PM
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Just tried Firefox, doesn't work.
Re: Unable to access google.com
23-10-2016 12:33 PM
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Is it the same for other devices on the network?
Re: Unable to access google.com
23-10-2016 12:39 PM
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Yep
23-10-2016 12:42 PM
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I would probably reset my router at this stage but others more knowledgeable will probably be along to offer advice.
Re: Unable to access google.com
23-10-2016 12:45 PM - edited 23-10-2016 12:46 PM
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which router?
Could try from a command promt: ipconfig /flushdns
Re: Unable to access google.com
23-10-2016 12:56 PM
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Using plusnet HubOne. flushdns didn't help
Re: Unable to access google.com
23-10-2016 1:33 PM
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what output you getting from pathping ?
pathping google.co.uk
Re: Unable to access google.com
23-10-2016 1:39 PM
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Or use..
nslookup google.co.uk
to see whats going on.
Re: Unable to access google.com
23-10-2016 1:43 PM - edited 23-10-2016 1:43 PM
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also snag dnsbench nice little tool to to see what gives dns wise... my router does sometimes go bad after being up a good while, so yes a re-boot sometimes does work. But If you wish to try figure out why the dns isn't working use the tips above.
Re: Unable to access google.com
25-10-2016 11:08 AM
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Had you made any changes within the router prior to factory resetting it? I'm just wondering if there was a setting that caused this or just gremlins.
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