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URGENT DCT - fibre installed, profile update required. (woo hoooo :-)

Community Veteran
Posts: 1,125
Thanks: 5
Registered: ‎14-08-2007

URGENT DCT - fibre installed, profile update required. (woo hoooo :-)

Adam W said you'd be around for a while yet
Hopefully someone can update my profile.
Estimated line speed:
There's no speed estimate currently held on your account.
Current line speed:
15.4 Mb
4 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,636
Thanks: 262
Fixes: 76
Registered: ‎27-04-2007

Re: URGENT DCT - fibre installed, profile update required.

I've just completed my final victory lap of the office and have changed the account type over.
Just popped an update for you on the ticket too Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Community Veteran
Posts: 1,125
Thanks: 5
Registered: ‎14-08-2007

Re: URGENT DCT - fibre installed, profile update required.

Hi
Thanks
I also got phone support on the job - but either you or they have put me on the 40MB profile - I should be on 80

Nearly there :-)
Plusnet Help Team
Plusnet Help Team
Posts: 13,636
Thanks: 262
Fixes: 76
Registered: ‎27-04-2007

Re: URGENT DCT - fibre installed, profile update required. (not quite there yet :-)

Looking at that now Tony, I'll have that sorted shortly.

UPDATE: Sorted, try rebooting again I think the right product to put you on got lost in the sands of time and multiple tickets Wink
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Community Veteran
Posts: 1,125
Thanks: 5
Registered: ‎14-08-2007

Re: URGENT DCT - fibre installed, profile update required. (not quite there yet :-)

Woo Hooo
No for my victory lap...........

And, i'm back. Thanks a lot for all your help over the last (ahem) 5 months. :-) I'll take this speedtest for the time being.