Two laptops one keeps dropping from router
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Two laptops one keeps dropping from router
13-04-2015 3:21 PM
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Sometimes it will come back on a few moments later, other times we have to unplug the router before it will connect again.
We are on fibre if that is any help.
Also, any advice you can give, please do it in baby language as I am a complete computer numpty - thank you
Re: Two laptops one keeps dropping from router
13-04-2015 8:22 PM
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Re: Two laptops one keeps dropping from router
13-04-2015 9:24 PM
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Channels to try are 1, 6 and 11, stick with whichever gives the best result.
Re: Two laptops one keeps dropping from router
13-04-2015 10:35 PM
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Re: Two laptops one keeps dropping from router
14-04-2015 10:27 AM
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Drivers are up to date
On/off switch set to on
I have tried every channel
If I go to the router and refresh, the router then recognises the laptop and there is a connection again for a while, but having ti do this several times a day is a bit of a pain in the rear :o(
Re: Two laptops one keeps dropping from router
14-04-2015 10:43 AM
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If so get rid of it. My Macbook pro used to do the same thing whilst other devices ie ipads and macbook air were fine. I got a new macbook and was still intermittent. I bought myself an apple airport extreme and no problems anymore.
The router from PLusnet is USELESS and is the worst i have ever come across. I think i may ask for a refund on it as it is that bad
Re: Two laptops one keeps dropping from router
14-04-2015 10:49 AM
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Go to here http://192.168.1.254/cgi/b/lan/?be=0&l0=4&l1=-1 login required
The click on the device then on Configure then tick Always use the same IP address
This may fix it
Re: Two laptops one keeps dropping from router
14-04-2015 11:34 AM
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Quote from: jmctighe Is it the plusnet router that is supplied?
If so get rid of it. My Macbook pro used to do the same thing whilst other devices ie ipads and macbook air were fine. I got a new macbook and was still intermittent. I bought myself an apple airport extreme and no problems anymore.
The router from PLusnet is USELESS and is the worst i have ever come across. I think i may ask for a refund on it as it is that bad
It is a Plusnet router with a Openreach bix underneath, still do not understand why we have to have the two of them, the engineer said something about them bringing out a new one soon but I did nit catch exactly what he meant :o(
Re: Two laptops one keeps dropping from router
14-04-2015 11:39 AM
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Quote from: Oldjim You haven't said which router you have - if it is the TG582n try giving the Vista laptop a fixed IP address
Go to here http://192.168.1.254/cgi/b/lan/?be=0&l0=4&l1=-1 login required
The click on the device then on Configure then tick Always use the same IP address
This may fix it
The router is a PXK3X3
S'cuse ignorance, but I though each device should have it's own IP address, which when I have looked at the router each laptop and my phone does, should I change this?
Re: Two laptops one keeps dropping from router
14-04-2015 11:47 AM
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Each device has it's own IP address which is automatically assigned but sometimes the TG582n can get it's knickers in a twist and Vista doesn't see the router
Setting a fixed IP address for the Vista laptop only means that the IP address for that laptop doesn't change if it loses the connection to the router.
Now here I am speculating and may be wrong but if the laptop loses connection to the router then reconnects then Vista may still be looking for the original IP address but the router has allocated a different one
Re: Two laptops one keeps dropping from router
14-04-2015 11:54 AM
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I do think you are right about the IP address for the Vista not being stable, but there is no way I can click on the vista info in the router to change it.
dick:quote
Re: Two laptops one keeps dropping from router
14-04-2015 11:57 AM
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At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Two laptops one keeps dropping from router
14-04-2015 12:04 PM
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dick:quote
Re: Two laptops one keeps dropping from router
14-04-2015 12:11 PM
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Re: Two laptops one keeps dropping from router
14-04-2015 12:13 PM
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dick:quote
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