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Twitch playback buffering.

Crimewave
Dabbler
Posts: 10
Thanks: 2
Registered: 27-03-2017

Twitch playback buffering.

Hi guys, for the last couple of days when i try to watch a video from my twitch channel it's buffering every 5 secs. This never happened before and my download speed is still 60meg (avg) and upload 18meg (avg). Only happens on twitch, anyone else having this issue? When i'm streaming no-one watching gets any buffering, just me when i go to watch the video back.

 

Plusnet Hub One, connect via ethernet cable.

Windows 10 home 64bit fully updated.

11 REPLIES
YestoRS
Hooked
Posts: 8
Thanks: 1
Registered: 28-03-2017

Re: Twitch playback buffering.

Hey Crimewave,

Can you try your Twitch streams on a different device and see if that works? If it works on the other device then it is more likely an issue on the device and not on Plusnets side.

Crimewave
Dabbler
Posts: 10
Thanks: 2
Registered: 27-03-2017

Re: Twitch playback buffering.

Hi, thanks for the reply. I have tried it on my phone and tablet as well (both of which run android), still the same buffering. Tried it using chrome and windows edge browser on my pc but both still buffer.

YestoRS
Hooked
Posts: 8
Thanks: 1
Registered: 28-03-2017

Re: Twitch playback buffering.

What download speeds are you getting right now?

Crimewave
Dabbler
Posts: 10
Thanks: 2
Registered: 27-03-2017

Re: Twitch playback buffering.

On BTW test site :-

Download = 61.33Mbps

Upload = 17.30Mbps

Ping = 20.75ms

YestoRS
Hooked
Posts: 8
Thanks: 1
Registered: 28-03-2017

Re: Twitch playback buffering.

Very nice speeds! I don't know why you are buffering then. Something is very wrong there. Are you having any problems on other sites like YouTube?

Crimewave
Dabbler
Posts: 10
Thanks: 2
Registered: 27-03-2017

Re: Twitch playback buffering.

Youtube seems fine 1080p/1440p 60fps run fine, this is my problem.

YestoRS
Hooked
Posts: 8
Thanks: 1
Registered: 28-03-2017

Re: Twitch playback buffering.

Okay. At least we narrowed it down to just Twitch. It seems like a routing issue to be honest. Can you try changing your DNS? google's DNS is - 8.8.8.8 / 8.8.4.4

Crimewave
Dabbler
Posts: 10
Thanks: 2
Registered: 27-03-2017

Re: Twitch playback buffering.

Already done that but sadly no difference.

YestoRS
Hooked
Posts: 8
Thanks: 1
Registered: 28-03-2017

Re: Twitch playback buffering.

Alright. I'd suggest restarting your router. See if that helps. If not, then you have to contact Plusnet. A lot of people tend to have routing problems with Twitch. It's your best shot

Crimewave
Dabbler
Posts: 10
Thanks: 2
Registered: 27-03-2017

Re: Twitch playback buffering.

Ok, will try leaving it off tonight when i go to bed & switch it back in the morning, if that doesn't change anything i will contact them directly.

 

Thanks for your assistance.

YestoRS
Hooked
Posts: 8
Thanks: 1
Registered: 28-03-2017

Re: Twitch playback buffering.

Your welcome. Hope I was able to help in some way