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Tp link ac3200

Davie
Newbie
Posts: 3
Registered: 19-04-2016

Tp link ac3200

Hello

There was a post like this a while ago but there was no solution posted so ....
Bought a new tp link ac3200 router and tried to get it set up. Says everything is connecting but ive no access to the internet.... When i do try to access something it just goes to the BT wholesale page saying that i cant access the internet. Called tp-link and they didn't come up with anything and plusnet don't support the AC3200.
The status page on the router says I'm connected to the net but I can't access anything. Also a bit weird but .. When I put in username&plusdsl.net in it doesn't even pretend to connect but if the @ is changed for an & then it says it's connected but again no access. Any ideas?

Cheers

Davie
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 5,445
Thanks: 505
Fixes: 190
Registered: 01-01-2012

Re: Tp link ac3200

If you're getting the BTWholesale page it normally means the username isn't quite right.

Can you PM me your username?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team