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Timeout waiting for PADO

FIXED
Superuser
Superuser
Posts: 2,728
Thanks: 429
Fixes: 5
Registered: 06-04-2007

Timeout waiting for PADO

Hi

Anyone got any suggestions for this? I'm in sync but not able to get a PPP connection. The router logs (TP Link TD9980) are giving me this error:  ppp0 Timeout waiting for PADO packets

 

It looks to have gone offline around 9:30 this morning looking at my Thinkbroadband BQM, but no one was in at the time to have noticed.

Any suggestions?

Thanks

Phil

7 REPLIES
Superuser
Superuser
Posts: 2,728
Thanks: 429
Fixes: 5
Registered: 06-04-2007

Re: Timeout waiting for PADO

I should also have said that I've tried bt_test@startup_domain with the same outcome.

mikelahey
Aspiring Pro
Posts: 179
Thanks: 64
Fixes: 10
Registered: 24-11-2015

Re: Timeout waiting for PADO

It means that you don't have any connectivity from the street cab to the rest of the network.

Had happened a few time recently on here.

Could be a stuck PPP session in which case it will eventually time out and the connection will start working.

Could be an equipment failure, in which case there is likely to be more than you offline.

Another user on here, had the issue because the port in the fibre cab wasn't configured properly.
notmyname
Rising Star
Posts: 75
Thanks: 18
Registered: 20-03-2016

Re: Timeout waiting for PADO

If it is indeed a stale session. Try reconnection with your correct username, and an intentionally incorrect password.

Then correct the details and try again.
Superuser
Superuser
Posts: 2,728
Thanks: 429
Fixes: 5
Registered: 06-04-2007

Re: Timeout waiting for PADO

Thanks guys. My ticket has been updated and there is a fault detected aparantly.
Superuser
Superuser
Posts: 2,728
Thanks: 429
Fixes: 5
Registered: 06-04-2007

Re: Timeout waiting for PADO

Fix

From a local Facebook group, it sounds like there are quite a few people affected by this. BT Consumer have given someone a fix time of 19 hours!

Superuser
Superuser
Posts: 2,728
Thanks: 429
Fixes: 5
Registered: 06-04-2007

Re: Timeout waiting for PADO

Just for completeness, It all came back to life again last night.

Plusnet Help Team
Plusnet Help Team
Posts: 6,859
Thanks: 1,945
Fixes: 348
Registered: 21-04-2017

Re: Timeout waiting for PADO

That's good to hear Phil!

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team