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Timeout waiting for PADO packets

edwardy
Newbie
Posts: 2
Registered: ‎07-08-2015

Timeout waiting for PADO packets

Hi
Ever since Wednesday I haven't been able to connect to Plusnet through my W8980, and a look at the log states this error message:
"Timeout waiting for PADO packets"
The PPP settings appear OK, nothing has changed.
I've checked the BT box and everything appears OK. I understand there were some exchange works but I see no issues at present.
Any thoughts? I've tried to raise a ticket but haven't been able to go through to customer services.
3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 5,959
Thanks: 578
Fixes: 217
Registered: ‎01-01-2012

Re: Timeout waiting for PADO packets

Should be fixed now?
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
edwardy
Newbie
Posts: 2
Registered: ‎07-08-2015

Re: Timeout waiting for PADO packets

Yes it has, cheers
Any idea what went wrong and how to prevent it in the future?
benoliver999
Newbie
Posts: 2
Registered: ‎20-08-2015

Re: Timeout waiting for PADO packets

I have this too! Happened back in May also. Did you ever find out what the issue was?