Timeout waiting for PADO packets

[#1]

Hi all,

I was trying to replace the Hub One with another modem/router combo of my choice, running LEDE (formerly OpenWRT), but I can not connect to the internet.

From the logs, I see that the error is:

Fri Jan 26 10:34:56 2018 daemon.warn pppd[3332]: Timeout waiting for PADO packets

Fri Jan 26 10:34:56 2018 daemon.err pppd[3332]: Unable to complete PPPoE Discovery

I see that the same problems with PADO are constantly discussed on Plusnet forum and they all are down to Plusnet/BT hardware issues. Refer for example: https://community.plus.net/t5/Fibre-Broadband/Timeout-waiting-for-PADO/m-p/1475992

I have raised a ticket, but I was hoping someone could perhaps suggest some solution? 

For example, could spoofing the Hub One's MAC address help?

Thanks and regards

[#2]

I have a ticket open (#167429159) but not much progress there... at the opposite, after the Openreach engineer visited and failed to find any fault, things got much worse.

Now even if I use the openreach modem + my router, once a day my connectivity "freezes", meaning I am unable to browse the internet. As a workaround, I had to create a cron job on the router that tries to ping the Google DNS every 5 minutes and, if it fails, performs a "network restart". Of course this cannot be a long term solution.

As I have not received any response in the past few days in the ticket, I hope some kind soul from the Plusnet staff would be willing to help here.

Thanks

[#3]

Did this ever get resolved?

[#4]

Not really. I had to give up and use the Hub One with Plusnet firmware.