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Ticket
26-02-2015 6:53 PM
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Thanks
Chris.
Re: Ticket
26-02-2015 8:02 PM
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Ticket 99863752
Re: Ticket
27-02-2015 9:46 AM
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Your fault should get picked up soon, sorry for the delay.
@scottmitchell
If you try and log in to your router and hit connect I think you'll be back online now.
Re: Ticket
27-02-2015 2:54 PM
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Re: Ticket
27-02-2015 3:02 PM
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Downstream Speed 34.4 Mbps
Upstream Speed 8.7 Mbps
So I've set your profile to match. That's still slightly under where I'd expect based on the estimates, so it may be worth letting the faults team pick up the fault ticket again.
Can you log in to the router and disconnect/reconnect and you should see an improvement.
Re: Ticket
27-02-2015 3:05 PM
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Re: Ticket
27-02-2015 3:42 PM
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Re: Ticket
27-02-2015 3:45 PM
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Re: Ticket
27-02-2015 3:59 PM
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Re: Ticket
27-02-2015 7:23 PM
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Quote from: Chris @scottmitchell
If you try and log in to your router and hit connect I think you'll be back online now.
Sorry for the delay,
I am back online now,
thanks
Re: Ticket
28-02-2015 9:35 AM
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